Technical fault impacting submissions of AML/CFT Annual Return

The AML/CFT Division of the Financial Services Authority (‘the Authority’) wishes to inform all stakeholders of a technical issue that has occurred outside of its control affecting the submission of the AML/CFT Annual Return and the timely delivery of 2-Factor Authentication (2FA) codes.

Due to this unforeseen issue, some users are unable to log in within the timeframes required for secure 2FA access. The Government technical team is working diligently to resolve the problem as quickly as possible.

In light of these circumstances, the Authority has decided to extend the deadline for the submission of the AML/CFT Annual Return by one week. The new deadline for submissions is now Monday April 7th, 2025. We appreciate your understanding and co-operation during this time.

We will provide updates as soon as the issue is resolved, and normal email services are restored. In the meantime, if you have any urgent queries or require assistance, please contact our support team at amlreturns@iomfsa.im or on 01624 686889.

Thank you for your patience and continued compliance. A further communication will be sent once the problem is resolved.